Privacy Policy

Last Updated: 19 June 2025

1. Introduction

Welcome to Slyfox Studios Pty Ltd (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, such as:

  • Contact information (name, email address, phone number, business address)
  • Account credentials (username, password)
  • Business information (company name, job title, industry)
  • Payment information (processed through secure third-party payment processors)
  • Communications and correspondence with us
  • Information you provide when requesting customer support

2.2 Service Data

When you use our AI tools, automation services, or other business solutions, we may collect or process data that you input, upload, or allow us to access in order to provide you with our services. This may include:

  • Business operational data
  • Customer information
  • Content for websites, social media, or other marketing materials
  • Workflow and process information
  • Sales data and metrics

2.3 Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage information (pages visited, time spent on pages, links clicked)
  • Location information (based on IP address)
  • Cookies and tracking technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and managing your account
  • Personalizing your experience and providing tailored content
  • Communicating with you about our services, updates, and promotions
  • Responding to your inquiries and providing customer support
  • Monitoring and analyzing usage patterns and trends
  • Protecting our services and preventing fraud or unauthorized access
  • Complying with legal obligations

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • With service providers who perform services on our behalf
  • With business partners when necessary to provide our services
  • In connection with a business transaction (merger, acquisition, sale)
  • To comply with legal obligations or protect our rights
  • With your consent or at your direction

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Restricting or objecting to certain processing activities
  • Requesting a copy of your personal information
  • Withdrawing consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities over time and across different websites. You can control cookies through your browser settings and other tools.

8. Third-Party Links and Services

Our website and services may contain links to third-party websites, tools, or services that are not operated by us. This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and update the “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@slyfox.co.za
Phone: +27 72 154 3507
Address: Durban, South Africa